Guiding You THROUGH Your Life Issues
At Answers, we understand that life can be overwhelming, and sometimes, we need a little help navigating the challenges that come our way. As a premier provider of mental health services in Idaho Falls, Idaho, we're dedicated to providing high-quality counseling, therapy, and case management services to individuals, families, and communities.
Our Mission
Our mission is to empower individuals and families to overcome the obstacles that stand in the way of their well-being and to provide a safe, supportive environment for people to grow, learn, and thrive. We're committed to delivering comprehensive, person-centered care that addresses the unique needs of each individual.
Our Services
At Answers, we offer a range of services designed to support individuals and families in achieving their goals and optimizing their well-being. Our services include:
- Counseling & Therapy: Our fully licensed staff provides expert counseling and therapy services to help individuals address a range of issues, from anxiety and depression to substance abuse and trauma. We offer individual, group, and family therapy services, as well as tele-mental health services.
- Case Management: Our case managers work closely with individuals and families to coordinate care, provide support, and connect clients with community resources and services that meet their unique needs.
- Community Based Rehabilitation Services (CBRS): CBRS workers provide skill-building techniques and supportive services to help individuals overcome behavioral issues and achieve their goals.
- Peer Support Specialists: Our peer support specialists have personal experience with the challenges you're facing and offer empathetic support, guidance, and encouragement as you navigate your journey.
- Medicare & Medicaid Specialists: Our experts can help you understand your rights and options under Medicare and Medicaid, ensuring you receive the care you need.
Why Choose Us?
At Answers, we're committed to delivering exceptional service, compassion, and care. We're dedicated to helping individuals and families overcome life's challenges and achieve their goals. Whether you're seeking counseling, therapy, or case management services, we're here to support you every step of the way.
Client Testimonials
Don't just take our word for it! Our clients rave about the exceptional care and support they've received from our team. From our fully licensed therapists to our supportive case managers and peer support specialists, our entire team is dedicated to helping you achieve your goals and optimize your well-being.
Excellent Experiences
The majority of reviewers had extremely positive experiences with the organization, praising the kindness, trustworthiness, and professionalism of the staff. They appreciated the informative presentations, helpfulness, and reassuring nature of the employees. Many reviewers mentioned specific staff members, such as Jodie, Kamille, Thom, Lisa, and Nancy, who went above and beyond to provide exceptional service.
Praise for Therapists and Services
The therapists were commended for their empathetic, validating, and highly professional approach. The organization's services, including speech therapy, counseling, and community support, were found to be highly beneficial and effective. Reviewers appreciated the extensive knowledge of the community and resources, as well as the quick response to their needs.
Appreciation for Personalized Care
Reviewers felt that the organization truly cared about their clients and worked hard to make a positive impact on their lives. They appreciated the personalized care, flexibility, and adaptability of the staff, who were willing to go the extra mile to help them.
Negative Reviews
However, not all reviews were positive. One reviewer had a disappointing experience with a young therapist, finding the methods used to be unimpressive and awkward. Another reviewer had a highly negative experience, citing unprofessionalism, unethical behavior, and poor quality treatment. They felt re-traumatized and unrecommended the agency to others.
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