Begin your journey today to peace and happiness! We are here for you!
Novell & Novell Counseling Services has been serving our community for over 30 years, providing high-quality, compassionate mental healthcare to individuals, couples, and families. We are a multidisciplinary team of experienced professionals dedicated to helping our clients achieve lasting mental well-being.
Our Approach
We firmly believe that therapy works best when client and therapist are partners in the healing process. We utilize evidence-based approaches tailored to each client's unique needs and goals. Our therapists work collaboratively with you to identify challenges, develop coping mechanisms, and foster personal growth.
Individual Therapy
- Addressing anxiety, depression, trauma, and various mental health concerns
- Developing coping skills to manage stress and relationships
- Enhancing self-esteem and achieving personal growth
Couples Therapy
- Strengthening communication and intimacy
- Resolving conflict and fostering healthier relationships
- Enhancing marital satisfaction
Family Therapy
- Addressing family conflicts and communication issues
- Strengthening family dynamics and relationships
- Promoting open communication and effective parenting
Additional Services
- Neurofeedback therapy
- EMDR therapy for trauma resolution
- Anger management and addiction support
Our Team
Our dedicated team of therapists boasts extensive experience and diverse expertise in various areas of mental health. We are committed to providing you with personalized care and empowering you on your journey to wellness.
Our Commitment
At Novell & Novell Counseling Services, we prioritize creating a safe and supportive environment where you can feel comfortable expressing yourself and exploring your concerns. We believe in open communication, individualized treatment plans, and compassionate care to help you achieve lasting mental health improvements.
We are conveniently located in Temecula, California, and gladly accept most major insurance plans. Please contact us today to schedule a confidential consultation and discover the potential for positive change.Red Flags and Concerns
The majority of reviewers have had negative experiences with the therapy center, citing issues with the therapists, front office staff, and appointment procedures. Several reviewers have reported feeling disrespected, unheard, and frustrated with the center's approach to therapy.
Therapist Issues
Shannon Montoya, a non-licensed therapist, was assigned to one reviewer and caused more trauma than helped. Ben Novell, another therapist, was seen as controlling and manipulative by some reviewers. Another reviewer had a poor experience with a therapist who blamed them for their trauma and failed to provide meaningful help.
Front Office and Receptionist Issues
The front office staff, including Brianna, were described as rude, impersonal, and uncaring by several reviewers. One reviewer had to wait weeks for a return call and was met with an unhelpful response. The receptionist was also seen as unresponsive and uncommunicative.
Positive Experiences
Despite the negative reviews, a few reviewers had positive experiences with therapists at the center. Jason was seen as knowledgeable and helpful by one reviewer, while Janelle was praised for her effective therapy methods and caring nature.
