Helping people live their best life, one step at a time.
Our Story
Preferred Care Counseling emerged from a vision to provide a safe and supportive space for individuals struggling with mental health challenges. Founded in 2010, our center has evolved into a leading resource for the Mahoning Valley, offering a comprehensive range of services to empower clients and guide them towards a brighter future.
What We Do
At Preferred Care Counseling, we believe in client-centered approaches and personalized solutions. Our dedicated team of experienced professionals work collaboratively to provide:
Individual Therapy
- Overcome anxieties and depression
- Develop coping mechanisms
- Enhance self-esteem and relationships
Couples & Family Therapy
- Strengthen communication and intimacy
- Resolve conflicts and strengthen family dynamics
- Navigate through marital challenges
Play Therapy
- Improve emotional expression in children
- Encourage self-discovery and creativity
- Foster positive social interactions
Our Approach
We prioritize a safe and confidential environment where clients can feel comfortable sharing their deepest concerns. Our personalized approach combines evidence-based interventions with compassionate guidance, empowering you to take control of your mental well-being.
Our Team
A vital part of our success is our exceptional team of over 30 licensed counselors, social workers, and psychologists. Each member is highly skilled and passionate about guiding individuals towards positive change.
Join Us
Preferred Care Counseling offers comprehensive mental health services across three convenient locations in the Mahoning Valley. We accept most major insurance plans and offer flexible payment options.
We are dedicated to empowering individuals to live their best lives. Contact us today to schedule a confidential consultation and take the first step towards a brighter future.Professionalism and Quality of Care
The reviews suggest that the quality of care and professionalism at Preferred Care Counseling is inconsistent. Some reviewers had positive experiences with therapists who were knowledgeable, caring, and provided effective solutions. However, others were disappointed with the lack of professionalism, knowledge, and effective solutions provided by their therapists.
Lack of Knowledge and Understanding
Several reviewers reported feeling dismissed or judged by their therapists, who lacked understanding and knowledge about their specific issues. One reviewer was told that her child's behavioral problems were caused by her bilingual family and working from home, while another was accused of making her home environment too nice. Other reviewers felt that their therapists were unprofessional, lacking in communication skills, and failed to provide effective solutions.
Inaccurate Diagnoses and Judgmental Treatment
Some reviewers reported receiving inaccurate diagnoses or being treated judgmentally by their therapists. One reviewer was told that her husband was a narcissist, while another was accused of being a narcissist herself. One reviewer felt that her therapist was ineffective and unprofessional, leading to feelings of frustration and anger.
Poor Communication and Lack of Follow-up
Several reviewers reported poor communication and lack of follow-up from the counseling center. One reviewer was left waiting for an hour after canceling an appointment, while another was not notified about a change in therapists.
Unprofessional Behavior
Some reviewers reported unprofessional behavior from the therapists, including eye-rolling, sighing, and rolling their eyes. One reviewer felt that her therapist was abrasive and judgmental, while another felt that her therapist was unprofessional and ineffective.
Disappointed with Services
Many reviewers reported being disappointed with the services provided by Preferred Care Counseling. Some left feeling unheard, dismissed, or misjudged, while others felt that the center failed to provide effective solutions to their problems.
