Helping Through Diversity
At Multilingual Psychotherapy Centers, Inc., our mission is to provide high-quality mental health services to children and families in Palm Beach County. We have been committed to improving the quality of life and level of performance of emotionally and behaviorally challenged children and their families for over 20 years. Our team of skilled professionals is dedicated to delivering culturally sensitive and respectful services, fostering a supportive environment for individuals from diverse backgrounds.
Our Vision
Our vision is to expand our mental health services to all cultural groups established in the State of Florida, providing services in their own language. We believe that every individual deserves equal respect and consideration, regardless of their cultural background.
Our Mission
At Multilingual Psychotherapy Centers, Inc., we recognize that our mission is to improve the lives of children and families through their diversity. We strive to provide mental health services that consider their cultural backgrounds, speaking their own language. Our services are designed to meet the unique needs of each individual, providing support and guidance through our expertly trained staff.
Our Values
We believe that every culture deserves the same respect and consideration. We believe that the diversity of people in Florida enriches our State. We also believe that improving the lives of children and families is essential for a healthy society.
Services
We offer a range of services, including:
- Psychiatric Services
- Psychological Testing and Evaluations
- Individual/Family/Couples Therapy In-Office
- Therapeutic On-site Services in the home and/or school
- Targeted Case Management Services for children, adults, and intensive case management
Values
We value every single culture and believe that every individual deserves respect and consideration, regardless of their background. We believe that the diversity of people in Florida enriches our State. We also believe that improving the lives of children and families is essential for a healthy society.
Locations
We have multiple locations throughout Palm Beach County, including:
- West Palm Beach: 1639 Forum Place, Suite #7, West Palm Beach, FL 33401
- Belle Glade: 233 W Ave A, Suite C, Belle Glade, FL 33430
- Hypoluxo: 1111 Hypoluxo Road, Suite 106, Lantana, FL 33462
Organization and Staff
Multilingual Therapy Centers in West Palm Beach is a highly-regarded organization, with staff members who are not only knowledgeable and skilled but also courteous and mild-mannered. The staff, including case managers and therapists, are praised for their professionalism, compassion, and ability to go above and beyond to help patients.
Positive Experience
Several reviewers had a positive experience at the center, with one reviewer noting that it was a "very organized" place with staff members who spoke multiple languages. Patients were impressed with the range of treatment options offered, including in-office, at-home, and telehealth services. Reviewers also praised the staff for being friendly and helpful.
Telemedicine Services
The center's telemedicine services were also praised, with one reviewer stating that follow-up appointments were made easy through the telemed feature. Another reviewer appreciated the convenience of video calls with their doctor, which allowed them to receive treatment without having to drive to the office.
Concerns and Criticism
However, not all reviewers had a positive experience. One reviewer had a negative encounter with Dr. Bernadotte, stating that he was rude and dismissive of their concerns about medication side effects. The reviewer also expressed frustration with the center's ability to send proper documents to pharmacies, leading to issues with prescription fulfillment.
Another reviewer was upset with the center's lack of professionalism, including an instance where a staff member laughed at their comment about feeling suicidal. This reviewer felt that the center treated patients with mental health issues with disrespect.
Conclusion
While Multilingual Therapy Centers in West Palm Beach has a strong reputation, the reviews highlight both positive and negative experiences. Overall, the center's staff and services are appreciated by many reviewers, while a few had issues with communication and treatment.
