Empowering Individuals, Enriching Lives
Welcome to Dipoto Counseling Group, a mental health care provider committed to delivering exceptional and accessible services to children, adolescents, adults, and families. Our dedicated team of professionals prioritizes trust, respect, confidentiality, and compassion in every aspect of our work. We collaborate closely with psychiatric providers and other healthcare professionals to ensure the best possible care for our patients. Our licensed providers in the State of Missouri bring a wealth of experience and expertise to address the diverse needs of our community.
Our services encompass a wide spectrum of issues and populations. At Dipoto Counseling Group, we specialize in helping clients navigate an array of challenges, including anxiety, depression, grief, trauma, relationship difficulties, and life transitions. We believe in empowering our clients to achieve their full potential, fostering resilience and improving overall quality of life.
Our Provisionally Licensed Professional Counselors hold Master's Degrees in Counseling and have successfully passed the National Counselor Exam. They are currently under the supervision of Marc Dipoto, LPC, while completing the final stage of the license requirements of the State of Missouri. We take pride in nurturing the growth and development of these talented professionals as they contribute to the well-being of our clients.
Services
At Dipoto Counseling Group, we offer a variety of evidence-based therapeutic approaches tailored to meet the unique needs of each individual. These include:
1. Cognitive Behavioral Therapy (CBT): This form of therapy focuses on identifying and changing unhelpful cognitive distortions and behaviors that contribute to emotional challenges.
2. Dialectical Behavior Therapy (DBT): DBT is a skills-based approach designed to help individuals manage intense emotions and improve interpersonal relationships.
3. Solution-Focused Brief Therapy (SFBT): SFBT concentrates on identifying strengths and solutions to resolve present challenges.
4. Narrative Therapy: This approach encourages clients to externalize their concerns and re-author their narratives to foster healing and growth.
5. Play Therapy: A developmentally sensitive approach for children that utilizes play as a primary form of communication to address emotional and behavioral challenges.
6. Family Therapy: This approach focuses on understanding and addressing the dynamics between family members to promote healthier relationships and overall well-being.
Our offices are conveniently located in the Northland, with three accessible locations in Gladstone, Liberty, and Parkville. Additionally, most of our providers offer virtual, or Telehealth, appointments, allowing clients the option of a Video or Phone session held via Google Meet.
Thank you for considering Dipoto Counseling Group as your mental health care provider. We are committed to delivering compassionate, confidential, and high-quality services to empower you on your journey toward healing and growth.
Issues with Billing and Communication
Several reviewers expressed frustration with the billing process and communication from the office staff. Issues included being billed for services already paid, not being informed of changes in insurance coverage, and being charged for cancellations with short notice. Some reviewers reported poor attitudes from the billing staff, including a lack of willingness to work with them to resolve issues.
Unethical Practices and Lack of Support
A few reviewers reported feeling unheard and unsupported by the therapists and office staff. One reviewer alleged that the therapist spoke with their ex-partner without their knowledge, and another reviewer felt that the therapist was more focused on their diet and weight than their mental health concerns.
Front Desk Staff Issues
Multiple reviewers reported poor treatment from the front desk staff, including a lack of professionalism, poor attitude, and disregard for patient confidentiality.
Positive Experiences
On the other hand, some reviewers reported positive experiences with their therapists, citing helpful advice, good listening skills, and a willingness to work with them. A few reviewers specifically mentioned Ed as a helpful and honest therapist.
