Plant the seeds of change
At Hyde Park Virtual Counseling, we understand that seeking mental health support can be a daunting experience. That's why we're committed to providing a safe, non-judgmental, and encouraging environment where individuals can share their thoughts, emotions, and experiences. Our team of licensed psychologists has years of experience in the mental health field, and we're dedicated to helping clients overcome life's challenges and achieve a better quality of life.
Our Philosophy
We believe that every individual is unique, with their own set of experiences, strengths, and challenges. That's why we tailor our approach to each client's specific needs, using a combination of cognitive-behavioral therapy, client-centered, and solution-focused modalities. Our goal is to empower clients to work towards change and growth, and to provide a safe space for them to express and process their emotions.
Our Services
At Hyde Park Virtual Counseling, we offer a range of services to cater to our clients' diverse needs. Our services include:
- Talk Therapy: Online or over-the-phone therapy sessions, designed to help individuals process and explore their thoughts, emotions, and experiences. Sessions are typically weekly or bi-weekly, and each session lasts for 50 minutes.
Insurance and Payment
We accept a wide range of insurance providers, including Ambetter, Anthem, Blue Cross/Blue Shield, Buckeye, CareSource, NGS CareSource, United Advantage, and United Health Care. We also accept Employee Assistance Programs (EAPs) from various providers, including Anthem, Comprehensive EAP, Curalinc EAP, and Mutual of Omaha. Please note that we are not currently accepting new insurance clients, but we encourage you to reach out to be placed on a waiting list for future openings.
Our Team
Our team of therapists is composed of experienced professionals who are dedicated to providing high-quality care to our clients. Our team members include:
- Melinda Sponseller, LPCC: With over 20 years of experience in the mental health field, Melinda is a licensed professional clinical counselor in Ohio and Kentucky. She specializes in cognitive-behavioral therapy, client-centered, and solution-focused modalities.
- Helen Magers, LPCC: Helen is a trained EMDR therapist who has extensive experience in the treatment of traumatic experiences. She also has extensive experience in the treatment of substance abuse and addictions.
- William "Bill" DeFelice LPCC: Bill is a seasoned therapist who specializes in working with families, couples, and individuals. He has extensive experience in treating a wide range of clinical issues, including anxiety, depression, and relational issues.
Our Vision
At Hyde Park Virtual Counseling, we believe that everyone deserves access to high-quality mental health care. That's why we're committed to expanding our reach through virtual counseling. Today, our entire practice is online, allowing us to provide greater accessibility and increased equity for our therapists and clients. Our goal is to improve our clients' emotional and behavioral functioning, and to help them achieve a better quality of life.
Healing to Thrive
Misconceptions about therapy or counseling keep too many people from living a better life. We believe that therapy is a process that helps people explore, express, and manage life's challenges, and is a source of self-awareness and strength. At Hyde Park Virtual Counseling, we're dedicated to helping our clients overcome life's challenges and achieve a better quality of life.
Poor Experience and Unprofessional Service
Many reviewers have described a poor experience with Hyde Park Counseling, citing unprofessional service and a lack of responsiveness. Some reviewers have reported that they never heard back from the counselors or therapists, despite initial contact and scheduling. Others have experienced cancellations or miscommunications about appointments, leaving them feeling frustrated and unheard.
Inconsistent Service
Consistency has been a major issue with this counseling service. Reviewers have reported difficulties in getting appointments scheduled and kept, with some even receiving conflicting information about therapist availability. Additionally, some reviewers have felt that the counselors were not taking their issues seriously or were not providing adequate support.
One Positive Review
Despite the numerous negative reviews, one reviewer, Abigail Koehler, had a positive experience with Traci, a therapist at Hyde Park Counseling. She praised Traci's professionalism, kindness, and excellent listening skills, stating that she has been a huge help and would recommend her to anyone seeking help.
