Helping You Rediscover Your Pathway to Mental Health
Sterman Counseling & Assessment is a dedicated outpatient mental health practice located in the heart of downtown Washington, DC. Founded in 2005, we've been committed to providing compassionate and comprehensive mental health services to individuals, couples, and families for over two decades. Our mission is to empower clients to rediscover their pathways to mental well-being through strengths-based interventions and evidence-based practices.
Our Approach
Our approach to mental health is grounded in a strength-based philosophy. We believe in acknowledging each person's unique strengths and resources to facilitate growth, learning, and fulfillment. We utilize a variety of therapeutic modalities, tailored to meet the specific needs of each client. Our therapists work collaboratively with clients to define goals, develop strategies, and achieve meaningful change.
Who Can Benefit from Our Services?
Our services are relevant to anyone seeking to:
- Achieve greater fulfillment and happiness in various aspects of life
- Overcome specific challenges such as relationship issues, anxiety, or depression
- Navigate major life transitions like marriage, divorce, or grief
- Develop effective coping skills for stress, trauma, or addiction
- Improve communication and interpersonal skills
Our Services
We offer a comprehensive range of services, including:
- Individual Therapy: Addressing personal growth, mental well-being, and specific challenges
- Couples Therapy: Strengthening communication, resolving conflict, and improving intimacy
- Family Therapy: Healing family dynamics, managing conflict, and improving communication
- Psychotherapy: Treating various mental health concerns through evidence-based interventions
- Assessment & Evaluation: Identifying areas for growth and developing targeted interventions
Discover Your Path to Mental Health
At Sterman Counseling & Assessment, we believe in the power of therapy to transform lives. To learn how our experienced clinicians can guide you on your journey towards mental well-being, contact us today. We offer flexible hours and a welcoming environment to ensure your comfort and privacy.
Poor Experience
The reviews on this business are overwhelmingly negative, with each reviewer expressing extreme disappointment and frustration with their experience.
Inaccessibility and Unresponsiveness
Several reviewers have struggled to get in touch with the business, with one even attempting to contact them repeatedly for months without receiving a response. When they did finally get a response, it was often through snail mail or a letter, which added to their frustration.
Inefficient Structure
One reviewer notes that the business's structure, where each practitioner manages their own schedule, can be inefficient and creates a "middle man" that makes it difficult to connect with a mental health provider. They also experienced difficulties in getting a straight answer about a specific provider's availability.
Overcharges and Inaccurate Refunds
Two reviewers have had issues with overcharges and inaccurate refunds. One reviewer was overcharged and owed a refund, which was eventually sent to their old address without notification. The other reviewer never received a refund that was supposedly issued to them.
Lack of Communication
The reviewers' experiences highlight a lack of communication from the business, with some not even being informed that a refund was being sent to them. This lack of communication has caused unnecessary stress and frustration for the reviewers.
