Compassionate Care When You Need It Most
Adult, Child & Family Counseling (ACFC) has been offering compassionate care and guidance to individuals, couples, and families in Wichita and surrounding communities for over 30 years. Founded on a foundation of empathy and understanding, we strive to provide the highest quality care and empower our clients to achieve fulfilling lives.
Our Expertise
Our team of licensed psychotherapists boasts extensive experience in addressing a wide range of concerns, including:
- Addictions & Substance Abuse: Seeking support to overcome substance use or its impact on your life.
- Anxiety & Depression: Managing anxiety symptoms, overcoming depression, and improving mental well-being.
- Relationship Issues: Strengthening communication, resolving conflict, and fostering deeper connections in relationships.
- Trauma & Abuse: Healing from past experiences and overcoming the effects of abuse.
- Aging & Chronic Illness: Managing the emotional challenges of growing older or living with a chronic illness.
- Behavioral Issues: Addressing attention deficit hyperactivity disorder (ADHD) and other behavioral challenges in children and adults.
Our Approach
We believe therapy is most effective when tailored to each client's individual needs and circumstances. We utilize evidence-based approaches and a collaborative approach to empower you to:
- Gain a deeper understanding of your challenges.
- Develop effective coping mechanisms.
- Make lasting changes in your life.
What Sets Us Apart
- Cultural Sensitivity: We embrace diversity and work with clients from all walks of life.
- Inclusive Care: We provide support for individuals, couples, and families in various configurations.
- Compassion & Support: Our therapists offer unwavering support and encouragement throughout your journey.
Get the Support You Need
At ACFC, we are dedicated to providing supportive and compassionate care. Contact us today to schedule a consultation and discover how we can help you navigate life's challenges and achieve lasting fulfillment.
Poor Administration and Customer Service
The majority of reviewers expressed dissatisfaction with the administrative staff and customer service. They reported issues with scheduling, billing, and communication. One reviewer mentioned that they were scheduled for recurring appointments but were told they weren't on the schedule numerous times. Another reviewer had issues with cancelling appointments and not receiving proper notice or explanations.
Unprofessional Behavior and Incompetence
Two reviewers reported unprofessional behavior from the therapists. One mentioned that their therapist, Kimberly, was "playing games" with their abusive situation, while another reviewer mentioned that the administrative staff was incompetent and unprofessional.
Positive Experience with a Specific Therapist
One reviewer, however, had a highly positive experience with their therapist, Melanie Cloud. They praised her gentle and nurturing approach to therapy and highly recommended her.
Common Issues
Common issues mentioned by reviewers include poor communication, unprofessional behavior, and inconsistent scheduling and billing practices.
