Empowering individuals to overcome life's challenges
At Counseling Associates of Central Iowa, we understand the importance of taking care of one's mental health. We believe that everyone deserves to live a happy, fulfilling life, and that's why our team of experienced professionals is dedicated to providing quality mental health counseling services to individuals of all ages in the Des Moines metro area.
Our Services
Our team of licensed therapists and nurses is trained to address a wide range of emotional and behavioral issues, from depression and grief to parenting support, trauma, and beyond. We offer individual, couples, and family therapy sessions, as well as counseling services for children and adolescents. Our experienced practitioners are equipped to work with you to develop the strength, wisdom, and courage to cope with the challenges in your life.
From anxiety and depression to trauma and addiction, our therapists use evidence-based approaches, including cognitive behavioral therapy, acceptance and commitment therapy, and trauma-focused care. We also offer specialized services, such as treatment for eating disorders, abuse survivors, and individuals with chronic pain or disabilities.
Our Team
Our talented team of therapists and nurses is comprised of dedicated professionals who are passionate about helping others. Each member brings their unique skills and expertise to the table, ensuring that our clients receive comprehensive, personalized care. Our team includes licensed social workers, mental health counselors, and psychiatric nurses, all of whom are committed to providing a supportive and non-judgmental environment for our clients.
Our Approach
At Counseling Associates of Central Iowa, we believe that every individual deserves respect, dignity, and compassion. We take the time to understand our clients' unique experiences and concerns, and we strive to empower them with the tools and strategies they need to achieve their goals. We believe that everyone has the capacity for growth, healing, and transformation, and we are committed to helping our clients achieve their full potential.
Our Philosophy
At Counseling Associates of Central Iowa, we believe that mental health is just as important as physical health. We believe that everyone deserves access to quality mental health care, regardless of their background, income, or circumstances. We are dedicated to providing a safe, welcoming, and inclusive environment for all individuals, and we are committed to working collaboratively with our clients to address their unique needs and concerns.
Contact Us
If you or someone you know is struggling with mental health issues, please don't hesitate to reach out to us. We are here to support you every step of the way.
Disappointing Experience
Tysa Ann shares a distressing story about her experience with the service. She spent months trying to set up an appointment, only to have it rescheduled twice, including once due to a "personal emergency." Unfortunately, the appointment was never rescheduled, and she was left without a satisfactory explanation or apology.
Lack of Communication and Follow-through
The lack of communication and poor follow-through are major issues that led to Tysa's frustration. She felt that she was left in the dark, with no update on the status of her appointment or any explanation for why it was not happening. This lack of transparency and respect for clients' time can be demotivating and may drive people away from seeking help.
Conclusion
Tysa's experience highlights the importance of effective communication, respect for clients' time, and a commitment to delivering on promises. Without these essential elements, clients may feel disrespected and unvalued, leading to negative reviews and a loss of trust.
