Empowering individuals and families to build a brighter future
At Flourish Counseling & Wellness, we believe that everyone deserves a safe and supportive environment to navigate life's challenges. Our team of licensed therapists is dedicated to providing high-quality, individualized care to individuals, children, and families in our community. We understand that each person is unique, with their own experiences, struggles, and goals. That's why we offer a wide range of services tailored to meet the unique needs of each client.
Our Services
Our therapists are trained to work with individuals of all ages, from children to adults, and are experienced in addressing a broad spectrum of issues, including:
- Anxiety and depression
- Trauma and PTSD
- Relationship challenges
- Grief and loss
- Parenting support
- Behavioral challenges
- Learning disabilities
Kelly Jean Tucker, LCMHC
Kelly Jean is a licensed mental health counselor with a specialization in working with children ages 3-11. She has a strong background in elementary school counseling and has worked with children with a range of challenges, including anxiety, ADHD, and behavioral struggles. Kelly Jean is trained in Somatic and Attachment Focused Eye Movement Desensitization and Reprocessing (SAFE EMDR) and is committed to providing specialized care to children who have experienced trauma.
What to Expect
At Flourish Counseling & Wellness, you can expect a safe, non-judgmental space to explore your thoughts, feelings, and experiences. Our therapists are trained to work with individuals from diverse backgrounds and are committed to creating a welcoming and inclusive environment for all clients. Whether you are seeking support for yourself, your child, or your relationship, our team is here to provide guidance, support, and education throughout your therapeutic journey.
Our Commitment to Equity and Inclusion
At Flourish Counseling & Wellness, we are deeply committed to promoting equity and inclusivity in our practice. We believe that every individual deserves equal access to quality mental health care, regardless of their background, identity, or circumstances. We strive to create a safe and welcoming environment for all clients, and we are dedicated to dismantling systems that have been built to oppress and marginalize certain groups. We believe that everyone deserves to flourish, regardless of their background, identity, or circumstances.
Why Choose Flourish Counseling & Wellness?
At Flourish Counseling & Wellness, we offer:
- Experienced and licensed therapists with a range of specializations and expertise
- A safe, non-judgmental space for you to explore your thoughts, feelings, and experiences
- A comprehensive range of services, from individual therapy to group therapy and family therapy
- A commitment to equity and inclusivity in all aspects of our practice
- Insurance coverage options, including Blue Cross, Aetna, and United
Get Started
We are here to support you on your journey towards healing, growth, and flourishing. Take the first step towards a more fulfilling life. Contact us today to schedule an appointment or consultation.
Poor Experience with Office Management
Amy Liza Williams shares her disappointing experience with the Office management at Flourish, where she started therapy in February to manage health issues resulting from a brain injury and sepsis. Due to a cyber security breach, her insurance claims were not processing, and she was requested to pay $2000 for pending sessions out of pocket. The office manager, Jill, informed her that she would be cut off from further therapy appointments until the balance was paid in full, was told to find alternative providers with a six-month waiting list, and was given a 90-day payment plan option.
The author describes the conversation with Jill as "accusatory, condescending, argumentative, tone-deaf, insensitive, and gaslighting." The tone was verbal abuse, and the conversation felt unprofessional, showing a lack of care, concern, or adherence to the mission statement. The author had to end the call and request all future communications be in email format to document the conversation.
Poor Communication and Unprofessional Behavior
The experience highlights poor communication and unprofessional behavior from the office management team, particularly the office manager Jill. The author felt disrespected and frustrated by the lack of empathy and understanding shown during the conversation. The office's billing policy and handling of the situation were neither explained nor understood by the author.
